From the Field

Recently we took on a serve unlike any we’d handled before: the subject was an inmate inside a Nebraska state correctional facility.

There’s no playbook handed to you for that. It started with days of trying to reach the right office just to learn the protocol — calling, letting it ring, calling again. When we finally connected, we learned the subject had since been transferred to a different facility entirely, so we regrouped and started fresh with the right one and its administrative programs officer.

From there it was a process. A state-specific background check. A questionnaire confirming exactly why we were coming. Detailed instructions on what could and couldn’t pass through the doors — down to removing every staple and paperclip from the documents. More than once we were told this was a first for them, too.

Once we had approval, we drove down that same afternoon, checked in at the gate, and were taken to a private room to complete the serve. The subject was courteous and accepted the documents without issue. Done.

Here’s what it means going forward: we’re now cleared to serve documents inside any of Nebraska’s state penitentiaries. One more place that used to be “too complicated” that we can now reach.

If it can be served, we’ll find a way to serve it.

Need something served? Call or text us at 402-607-5377, email trever@colpetzer-process-services.com, or reach us through our website.

“Speak up for those who cannot speak for themselves, for the rights of all who are destitute. Speak up and judge fairly; defend the rights of the poor and needy.” — Proverbs 31:8–9